Work Portfolio
A collection of digital experience projects spanning mobile apps, web platforms, customer experience, and enterprise transformation.
2025
- Reimagining the Apple Wallet Boarding Pass Mobile
- Launching Getaways by Southwest Product Launch
- Cyber Monday Multi-Channel Campaign Campaign
- Launching Assigned Seating Product Launch
- Digital Bag Prepayment Payments
- Redesigning the Inflight Portal Experience UX Design
- TSA PreCheck Touchless ID Rollout Innovation
- Digital International Travel Document Verification Innovation
- Seasonal In-App Experience: Halloween Engagement
- Redesigning the Southwest App Booking Experience Mobile App
- Free WiFi Powered by T-Mobile Partnership
- Redesigning the Manage Reservation Experience UX Design
2024
- Book Cruises on Southwest.com Product Launch
- Digital Companion Pass Management Self-Service
- Flight Shopping Improvements Optimization
- Inbound Flight Tracking Mobile App
- Mobile-Friendly My Account UX Design
- Digital Lap Child Booking and Boarding Mobile App
- Promotional SMS Deal Alerts Marketing
- Upgrading the Digital Help Center Customer Experience
2023
- Digital Same Day Change Self-Service
- Digital Drink Coupons for A-List Preferred Loyalty
- Nearby Airport Shopping Shopping
- Digital Bag Tracking Customer Experience
- Partner Showcase: Airship Mobile Messaging Platform Partnership
- Digital Day of Travel Improvements Customer Experience
- iMessage Flight Status Sharing Mobile App
- iOS Upcoming Trip Widgets Mobile App
- Digital Split Passengers Self-Service
- Self-Service Standby and Business Select Internet Self-Service
- July App Release: Overnight Connections and More Mobile App
- Mobile Account Management Mobile App
- Digital Pre-Check Bags Self-Service