November 2025 Payments

Digital Bag Prepayment

We redesigned the checked bag experience to let customers prepay using credit cards or digital wallets—including Apple Pay and PayPal—directly in the app and on Southwest.com.

This update removes friction from the airport lobby experience, speeds up bag tag printing, and gives customers the payment flexibility they expect from modern digital experiences.

A smoother start to every trip—pay your way, skip the lobby hassle.

Digital bag prepayment interface
Bag prepayment with Apple Pay and PayPal support