June 2023 Mobile App

iMessage Flight Status Sharing

I led the product team in launching a helpful and fun feature: the Southwest iMessage app for trip sharing.

How It Works

iOS users can easily share trip information via iMessage:

  1. Look for the Southwest app icon when sending a message
  2. Or tap the (…) at the end to find it
  3. Tap your upcoming trip to share it
  4. Recipients without the app get an option to download it

Features

The iMessage integration includes:

  • Trip sharing - Send your upcoming trip details
  • Flight status - Share recent flight status searches
  • Digital stickers - Fun Southwest-themed stickers for your messages

Customer Value

This saves time and makes it easy to keep family and friends informed about your travel plans. No more typing out flight details—just tap and share.

What’s Next

We’re exploring how to bring similar features to Android users in the future, ensuring all customers can benefit from easy trip sharing.

Easily send upcoming trip details or flight status to other iMessage users—plus fun Southwest digital stickers.

iMessage flight sharing
Share trip details via iMessage