Airline International Operations & Reservation System Launch

Served as Lead Business Architect for a major domestic airline’s expansion to international operations, including selection and integration of the Amadeus Altea platform.

Leadership Scope

• Supported six functional groups in defining end-state requirements and gap analysis
• Designed integration approach across reservation, e-commerce, and departure control systems
• Owned commercial and operational procedure development
• Facilitated executive “wall-walks” to align stakeholders on delivery milestones

The program enabled the airline’s successful entry into international markets, opening significant new revenue streams while maintaining operational excellence.